Quality of health services increased in CG government hospitals, 100 hospitals got National Quality Assurance Standard Certificate in five years

Raipur. The quality of health services is continuously improving in the government hospitals of the state. National Quality Assurance Standard (NQAS) certificate has been awarded by the Union Ministry of Health and Family Welfare to 100 hospitals in the state for providing excellent healthcare and better treatment to patients.

In the last five years only, these hospitals of the state have been quality certified by the Government of India. These include district hospitals, community health centers, primary health centers and sub-health centers from Balrampur to Sukma. Many urban primary health centers of the state have also been awarded quality certificates.

Deputy Chief Minister and Health and Family Welfare Minister T.S. Under the leadership of Singhdev, continuous new initiatives are being taken to strengthen the health services in the state. Along with strengthening the infrastructure of the hospitals, the availability of medical equipment and adequate medicines is being ensured.

Adequate human resources are also being mobilized through continuous recruitment of doctors and other medical staff under the Health Department and the National Health Mission. With these, people are getting quality health facilities in government hospitals. After evaluating the quality of health services, the Union Health Ministry has awarded NQS certificate to 100 hospitals here.

There was not a single hospital in Chhattisgarh which had received the National Quality Assurance Standard Certificate till April 1, 2018. For the first time in the year 2018-19, six hospitals of the state were awarded the National Quality Assurance Standard Certificate by the Union Health Ministry. After this, certification of 43 hospitals was done in 2021-22 and 36 in 2022-23.

Nine hospitals have received this certificate so far in the current financial year 2023-24. Quality certificates have also been issued to four hospitals of the state for excellent health services related to child health under the Muskaan (MusQan) programme.

It is noteworthy that the services and satisfaction level of the hospital are tested on various parameters by a team of experts from the Union Ministry of Health before certification under the National Quality Assurance Standard and the Smile programme. These include parameters such as services available, patients’ rights, inputs, support services, clinical services, infection control, quality management and outcomes. Only hospitals that meet these stringent standards are issued quality certificates by the Union Health Ministry.

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